PPMCS Privacy Policy

Privacy Policy

This Privacy Policy constitutes a part of Persekutuan Pengakap Malaysia Cawangan Sabah (PPMCS)’s Terms of Use (TOU) for PPMCS Sabah Scouts®. The terms used in this Privacy Policy shall have the same meanings as in the TOU except as otherwise provided herein.

This Privacy Policy explains how we collect, use, process, disclose, share, transfer, and protect personal information obtained through PPMCS Sabah Scouts. The terms “we,” “us,” and “our” refer to PPMCS and PPMCS Sabah Scouts®. When we ask for certain personal information from users, it is because we are required by applicable laws or government orders to collect such information or it is relevant for our specified purposes.

carefully read the full content of this Privacy Policy. When using PPMCS Sabah Scouts®, regardless of whether or not you register for or log in PPMCS Sabah Scouts®, you acknowledge, understand, and consent to all articles described in this Privacy Policy. We will not use your personal information for any purpose not covered in this Privacy Policy or the TOU (including any other rules of PPMCS) without prior notification to you and your consent.

As we cater to both individuals and corporate users, this latest Privacy Policy has incorporated elements from the General Data Protection Regulation (GDPR) as we act in accordance with its personal information processing rules within the European Economic Area (EEA). We utilise standard contract clauses and obtain your consent for these data transfers to third countries if required by applicable laws.

Information We Collect

The followings are the types of information we collect when you register for and use PPMCS Sabah Scouts®:

Information You Provide to Us When Registering
When you create a PPMCS Sabah Scouts® Account, you are providing us with your legal name, email address, date of birth, nationality, gender, address, password, and other information (Personally Identifiable Information or PII) to help us identify you.
Information We Collect to Comply with Regulatory Policies
To comply with regulatory standards, local industry regulatory standards, and government orders in different aspects such as Anti-Money Laundering (AML), Know-Your-Client (KYC), and Counter-Terrorist Financing (CTF), we are required to collect personal information, in addition to Identification Information, like identity documents (including MYKAD, MYKID or Birth Certificate), address, occupation, name of employer and others. We will explain to you the content and requirements of such personal information each time we collect information, and we reserve the right to change the content and requirements of the collected information as the global industry regulatory standards, local regulatory standards, or government orders change.
Information That We Collect when You Use PPMCS Sabah Scouts®
1. Service Usage Information
  Through your access to and use of PPMCS Sabah Scouts®, we may monitor and collect tracking information related to usage, including but not limited to your phone number, access date and time, device type and device identification, operating system and hardware setting, browser type, and information derived from SIM card, network operator, IP address, etc. This information may be directly obtained by us or through third-party service providers. The collection of such service usage information helps us ensure that our interface is accessible for users across all platforms and can aid during criminal investigations.
2. Transaction Information
  For all user accounts, we may collect transaction information as you use PPMCS Sabah Scouts®, including but not limited to payment amount, payment method, payment history (such as time, authorization information, etc). We collect such transaction information to monitor suspicious activity for user fraud protection, legal case resolution, and any other purposes disclosed in this document.
3. Communication Information
  You agree that, for the purposes disclosed in this Privacy Policy, we are entitled to collect and use the information contained in or related to the communication that you send to us or generated through your use of PPMCS Sabah Scouts®, which includes:
  - all messages, requests, or other information you send in the course of your contact with PPMCS;
  - all communications and file attachments in connection with your transactions with other users or other data generated primarily through your communications with them.
4. Financial Information
  You agree that, for the purposes disclosed in this Privacy Policy, we are entitled to collect and use the information contained in or related to your financial information when you use PPMCS Sabah Scouts®, including without limitation, bank account information, transaction history, etc. We collect such financial information to monitor suspicious financial activity for user fraud protection, legal case resolution, and any other purposes disclosed in this Privacy Policy.

How We Collect Information

Information PPMCS Sabah Scouts® Automatically Collects
Most of the personal information that we collect is directly provided by you. In the following situations, we will collect and process the information about you:
1. where you register for, log in or visit PPMCS Sabah Scouts®, or use any service from PPMCS;
2. where you voluntarily complete any user survey or provide feedback to us via email or any other channel;
3. where you use cookies of the browser or software in visiting or using our website or APPs;
4. other situations where we may automatically collect your information as mentioned in this Privacy Policy or our TOU;
5. Information Collected from the Third-party Sources.
We may collect information about you from third-party sources, including but not limited to, the following channels:
1. public databases, credit bureaus and ID verification partners;
2. blockchain data;
3. marketing partners and resellers;
4. advertising partners and analytics providers.
Anonymised and Aggregated Data
Anonymisation is a data processing technique that removes or modifies personal information so that it cannot be associated with a specific individual. Except for this section, none of the other provisions of this Privacy Policy applies to anonymised or aggregated personal data (i.e. information about our PPMCS Sabah Scouts® users that we combine together so that it no longer identifies or references an individual User). We may use anonymised or aggregate customer data for any business purpose, including to better understand PPMCS Sabah Scouts® user** needs and behaviours, improve our products and services, conduct business intelligence and marketing, and detect security threats. We may perform our own analytics on anonymised data or enable analytics provided by third parties.

How We Use The Information We Collect

To Provide and Maintain PPMCS Sabah Scouts® Services
We use the information collected to deliver, maintain, and provide better PPMCS Sabah Scouts® services (including but not limited to processing transactions) and verify PPMCS Sabah Scouts® user identities.

We use the IP address and unique identifiers stored in your device’s cookies to help us authenticate your identity and activities and provide PPMCS Sabah Scouts® services. Given our legal obligations and system requirements, we cannot provide you with all or some of PPMCS Sabah Scouts® services without data like Identification Information, Service Usage Information, Communication Information, Transaction Information, etc.
To Protect Our Users
We use the information collected to protect our platforms, Users’ accounts, and archives. We use IP addresses and cookies to protect against automated abuse such as spam, phishing, and Distributed Denial of Service (DDoS) attacks. We analyze activities, and this includes detecting suspicious behaviors as early as possible to prevent potential fraud and losses to bad actors.
To Comply with Legal and Regulatory Requirements
With respect to the privacy and security of personal information, we will use the information in compliance with our legal obligations, government requests, and reasonable user-generated inquiries. In cases where it is strictly necessary, such as to protect the vital interests of PPMCS Sabah Scouts® users or other natural persons, to fulfill the purpose of public interest, to pursue our reasonable interests (but not to damage the interests of PPMCS Sabah Scouts® Users), we may process your personal information without your consent. Except for the situations stated in this Privacy Policy or TOU, we will not disclose or provide any of your personal information to third parties without a review from our legal team and/or prior consent from the respective PPMCS Sabah Scouts® user.
For Measurement, Research and Development Purposes
We actively measure and analyze data to understand the way you use and interact with PPMCS Sabah Scouts® services. We reserve the right to request, scan, collect, and monitor application usage and tracing, and liaise with authorized third-party providers as a continuous improvement measure in order to enhance its technology, platform, applications, and services to meet user needs and expectations. This is conducted by PPMCS to continually improve the user experience, performance, and resolve issues. In addition, we use such information to customize, measure, and improve PPMCS Sabah Scouts® services and the content and layout of our website and app, and to develop new services. We continuously monitor activity information within our systems and our communications with users to look for and quickly fix problems.
To Communicate with You
We use personal information collected, like your phone number or email address to interact with you directly when providing customer support on a ticket or to keep you informed on logins, transactions, account security, and other aspects. Without collecting and processing your personal information for confirming each communication, we will not be able to respond to your submitted requests, questions, and inquiries. All direct communications are properly kept at PPMCS, to be reviewed for accuracy, to be kept as evidence, or to be used to perform other statutory or contractual obligations.
To Enforce Our TOU and Other Agreements
The collected information is also used to continually and actively enforce our TOU and other agreements with our PPMCS Sabah Scouts® users, including but not limited to reviewing, investigating, and preventing any potentially prohibited or illegal activities that may violate the foregoing provisions, or disclose the relevant information to a third party in accordance therewith. We reserve the right to suspend or terminate provision of our PPMCS Sabah Scouts® services to any PPMCS Sabah Scouts® user found to be engaged in activities that violate our TOU and other agreements.
For Marketing and Advertising
We may share your personal information with our marketing partners for the purposes of targeting, modeling, and/or analytics as well as marketing and advertising.
For Rebates
We may share the information collected, including but not limited to your Identification Information and Transaction Information, with your referrer for the purposes of rebates and other benefits.
For Any Other Purpose
We may disclose your personal information for any other purpose you consent to.

Marketing

If we think you may like specific PPMCS services or products or technology and products or services of our partners, we hope to keep you informed. If you agree to receive marketing information, you can choose to receive it at any time in the future. You have the right to ask us at any time to stop contacting you or sending information to you. If you do not want to be contacted in the future, we will have an unsubscribe link for you to click .e. bottom of that email and submit your request to unsubscribe.

How We Store And Protect User Data

We keep your personal information safe using fault-tolerant secured storage with industry standard encryption and implemented a number of security measures to ensure that your information is not lost, abused, or altered, including, but not limited to:

Physical Measures
Materials containing your personal information will be stored in a locked place.
Electronic Measures
Computer data containing your personal information will be stored in the computer systems and storage media that are subject to strict log-in restrictions.
Management Measures
Only authorized employees are permitted to come into contact with your personal information, and such employees must comply with our internal confidentiality rules for personal data. We have also imposed strict physical access controls to buildings and files.
Technical Measures
Encryption technology such as PCI Scanning and Secured Sockets Layered Encryption may be used to transmit and store your personal information. We use various currently available general security technologies and supporting management systems to minimize the risks that your information may be disclosed, damaged, misused, accessed without authorization, disclosed without authorization, or altered.
Other Measures
Our web server is protected by the "firewall".

Please note that it is impossible to guarantee 100% security of information. As such, we request that you understand the responsibility to independently take safety precautions to protect your own personal information. You agree that we shall not be liable for any information leakage and other losses not caused by our intention or gross negligence, including but not limited to hacker attack, power interruption, or unavoidable technical failure, to the maximum extent permitted by law.

If you suspect that your personal information has been compromised, especially account and/or password information, please lock your PPMCS Sabah Scouts® account and immediately contact PPMCS.

Unless otherwise stipulated by law or TOU, you agree that we have the right but not the obligation to retain all the collected personal information for the duration of your PPMCS Sabah Scouts® account for more than 6 years after your account has been closed/deactivated/suspended.

Transfers Of Personal Information

You understand that PPMCS has the right to have all or some of the collected personal information transferred to or stored in other countries or regions than your country of nationality, your country of residence, or the country where the server is, without your specific consent, under the following circumstances:

if it is necessary to protect, process, analyze, reasonably use the personal information;
if it is necessary to enforce the TOU and other agreements with our PPMCS Sabah Scouts® users;
if it is necessary for the public interest;
if it is necessary to establish, exercise or defend the rights of us, our partners, or other PPMCS Sabah Scouts® users;
other circumstances required by law or government orders.

Cookies

What Are Cookies?
Cookies are small amounts of data that are sent to your browser and stored on your computer’s hard drive to collect standard Internet log information and visitor behavior information. When you visit www.sabahscouts.org, we may collect information from you through cookies or similar technologies. For more information about cookies, please visit https://www.allaboutcookies.org
How Do We Use Cookies?
We use cookies in a range of ways to make your experience on our Platforms more enjoyable, including but not limited to:
- to keep you signed in;
- to record your habits and preferences when browsing www.sabahscouts.org or using PPMCS Sabah Scouts®;
- to record our performance and verify the effectiveness of online advertising e.g. using Google Stats with cookies.
What Types of Cookies Do We Use?
We use different types of cookies, including but not limited to:
- Functional Cookies
  We use such cookies to help us identify you and remember your previous preferences and settings, which may include your device, your operating system, your preferred language, your location, and other session data. We use a mix of first-party and third-party cookies.
- Marketing Cookies
  We use these cookies to collect information about your visit to our website, the content you view, the links you follow, and other information about your browsers, devices, your IP addresses and referral URLs. We sometimes share certain parts of the collected information with third parties for marketing purposes. We may also share online data collected through cookies with our marketing partners. This means that when you visit another website, you may also be shown advertisements based on your browsing patterns.
How to Manage Cookies?
Most browsers are pre-set to accept cookies. You can adjust your browser setting to prevent cookies or to notify you as soon as cookies are loaded. However, stopping all cookies might mean that you cannot access or use some features.

Data Protection Rights That You Enjoy

We hope to ensure that you are fully aware of the data protection rights that you enjoy. Unless otherwise required by law or government orders, each User has the following rights:

Right of Access
You have the right to access or obtain copies of your personal information. We have the right to charge a reasonable fee for providing the access service.
Right to Rectification
You have the right to correct your personal information that you deem inaccurate. You also have the right to ask us to complete the personal information that you deem incomplete within a reasonable limit.
Right to Erasure (Right to be Forgotten)
You have the right to request the erasure of your personal data under certain circumstances.
Right to Restriction of Processing
Under certain circumstances as required by law or as specifically reminded by us, you have the right to request us to restrict the processing of your personal information; however, you understand that such restriction of the processing may prevent us from providing you with access to our service and technology.
Right to Object
Under certain circumstances as required by Law or as specifically reminded by us, you have the right to object to the processing of your personal information; however, you understand that such objection of the processing may prevent us from providing you with access to our service and technology.
Right to Data Portability
Under certain circumstances as required by Law or as specifically reminded by us, you have the right to request us to transmit the personal information that we collect to another body, or directly to you. We may charge a reasonable fee for providing the transmission service.

Changes To This Privacy Policy

From time to time, PPMCS may revise this Privacy Policy to reflect changes in Law or our personal-data collection, processing, and use practices. Changes to this Privacy Policy will be announced on PPMCS Sabah Scouts® and/ or www.sabahscouts.org. It falls on you to regularly review the Privacy Policy and pay attention to its revisions. If you do not agree with the revised content, you shall stop accessing PPMCS Sabah Scouts® immediately. When an updated version of the Privacy Policy is released, your continued access to PPMCS Sabah Scouts® means that you agree to the updated content and agree to abide by the updated Privacy Policy.

Contact Us

We are committed to respecting the freedoms and rights of all our users. Should have any questions or concerns regarding this Privacy Policy, or if you would like to file a data protection request, please email [[email protected]](mailto:[email protected]) or PPMCS.